Shipping Policy
1. Delivery method
All products on this website are digital and delivered electronically through your user account. No physical items are shipped. Ensure your account email is correct to receive OTPs for account login.
2. Delivery timeline
Access to your subscription content is provided instantly after successful payment (or within 5 minutes if payment verification is delayed).
3. Shipping charges
There are no shipping or delivery charges since no physical goods are involved.
4. Serviceable locations
Digital delivery is available worldwide, subject to internet availability and regional access restrictions (if any).
5. Tax & customs
Digital subscriptions may be subject to local taxes or VAT depending on your location. Any taxes applied at checkout will be shown before you complete payment.
6. Delivery issues
For any delivery issues, please contact us at contactarastellar@gmail.com with your account details and order information within 5 days of the alleged technical issue.
Shipping & Delivery Policy
Last Updated: [Date]
At [Your Company Name], we are committed to delivering your orders accurately, in good condition, and always on time. This Shipping & Delivery Policy outlines how we process and deliver physical and digital products.
1. Order Processing
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All orders are processed within [X business days] after payment confirmation.
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Orders are not shipped or delivered on weekends or public holidays.
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If we experience a high volume of orders or any unexpected delays, we will notify you via email or phone.
2. Shipping Methods & Charges
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We offer standard and express shipping options based on your location.
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Shipping charges will be displayed at checkout before final payment.
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Free shipping may be offered on selected products or promotional campaigns.
3. Estimated Delivery Time
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Domestic orders (within India): Delivered within [3–7 business days].
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International orders: Delivered within [10–20 business days], depending on customs and courier services.
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Delivery times are estimates and may vary due to external factors beyond our control (weather, courier delays, etc.).
4. Order Tracking
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Once your order is shipped, you will receive an email or SMS with a tracking ID and courier partner details.
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You can track your order status using the provided tracking link.
5. Delivery Address
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Please ensure that your shipping address is correct and complete at the time of order.
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We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
6. Damaged or Lost Packages
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If your package arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.
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In case of lost shipments, we will coordinate with the courier partner to investigate and resolve the issue.
7. Digital Products (if applicable)
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For digital goods or services, delivery is made electronically via email or through your account dashboard after successful payment.
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No physical shipment is required for digital products.
8. Contact Us
For any questions regarding shipping, delivery, or tracking, please contact us:
📧 Email: [Your Support Email]
📞 Phone: [Your Support Number]
🏢 Address: [Your Business Address]
